It’s that time of the month again, when I receive my enewsletter from Nan Russell, author of Winning At Working. Her articles are typically well written, easy to read and communicate a specific concept related to success in the workplace. I find them to be good food for thought and I hope you do too.
Seated in the courtyard of a sports bar during a playoff game in the home city of one of the teams, it was an energetic crowd that Sunday. While we’d come for a quick bite to eat, we caught a glimpse of a play now and then as home-team enthusiasts roared their approval during the first half.
When a man sat down next to us with two friends, ordered a pitcher of beer and maneuvered around to glimpse the game, we barely noticed. But when he hassled the waitress every few minutes trying to intimidate her into getting him a table closer to the TV where none existed, his rudeness and her apparent discomfort, drew our attention.
What happened next surprised me. Growing increasingly agitated at not being able to watch the football game from inside the bar, the man stood up, ordered his colleagues up, and walked away without paying. I don’t get it. He came well after the game started. Why would he think he should be entitled to a great seat over others waiting in the wings? (more…)